![]() ![]() ![]() Please click “ Accept as Solution ” if you feel my post solved your issue, it will help others find the solution. Click the “ Kudos/Thumbs Up " on the bottom right to say “ Thanks ” for Welcome to HP Support Community! Use this link to download and install the new driver. If you see it Click on it and click Remove at the bottomġ1) Select Apply and Ok on the Print Server Properties windows (Note: there is a space in between “printui.exe”ĩ) Look for the HP Printer driver. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’Ħ) Open up the run command with the “Windows key + R” key combo.ħ) Type printui.exe /s and click Ok. If you have any issues, I recommend you delete the driver and root level and retry, follow the steps below:ġ) In Windows, search for and open Programs and featuresĤ) In Windows, search for and open Devices and printersĥ) In the Devices and Printers windows look for your HP printer. As long as you're able to print and use other functionalities of the printer you don't have to worry or make any changes. I understand your printer is listed as Copy1 in the devices and printers list of the control panel on the computer, this could be due to the installation of duplicates drivers. Chinese Welcome to HP Support Community!.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.Please click “ Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “ Kudos/Thumbs Up" on the bottom right to say “ Thanks” for Welcome to HP Support Community! For more information, go to Using a Wireless Network Test Report. If the printer fails to connect, print a Wireless Network Test Report, and then follow any instructions on the report to troubleshoot wireless connectivity problems. Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid. If you do not know your network password, go to Find Your Wireless WEP, WPA, WPA2 Password. Type the WEP or WPA key (network password), and then touch Done. Type the exact network name, including any uppercase and lowercase letters. If your wireless network does not display in the list of wireless networks, touch Enter New Network Name, and then type the name of your wireless network. The printer searches for available networks. Touch Restore Network Defaults or Restore Network Settings, and then touch Yes to confirm your selection.Īfter the default network settings are restored, touch the back arrow, touch Wireless Settings, and then touch Wireless Setup Wizard. Follow the steps below-įrom the home screen of your printer control panel, touch the Wireless icon. Chinese Welcome to HP Support Community!Īccess the Wireless Setup Wizard through the printer control panel to establish a wireless connection between your printer and network.Connects the printer to the correct port if there is a port mismatch (Windows only). Checks for and installs any available driver updates (Windows only). Troubleshoots why the printer is not found on the network (Windows only). ![]() Printing Errors or Lights & Stuck Print Jobs Checks if the printer is offline and reconnects it to the network, if possible. ![]() ![]()
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